WWWhy?
What’s in a website?
I’ve always been bemused by the desire of marketers to ‘drive people to their website’. There are very few businesses that express the desire to ‘drive people to their head office’. And very few charities just put a collection box on their reception desk and wait for the baying hordes to fill it with fivers.
That’s because, in the non-digital world, we’re obsessed with getting in front of people, rather than making them come to us. Retailers compete for the sites with the most footfall. Direct marketers take the argument to people’s newspapers, telephones, doormats and inboxes. Face-to-face fundraisers literally won’t let you walk down the street.
And that’s the direction that digital is finally heading in, with proper investment in being where people are – on YouTube, on email, on search engines, on social networking sites. It’s all measurable too (just like hits to your website).
I love a good website. But I like to know what it’s for first. Please remember to share this with a friend.


